Shipping Policy

Shipping Policy for Doze Med

Last Updated: [18-8-2024]

Shipping Methods

We offer the following shipping methods for Doze Med products:

  • Standard Shipping: Delivery within 7-10 business days after order processing.
  • Express Shipping: Delivery within 3-5 business days after order processing.
  • International Shipping: Delivery times vary by country. Please refer to the estimated delivery times for your specific location during checkout.

Shipping Rates

  • Standard Shipping: $5.99 for orders under $50, free for orders $50 and above.
  • Express Shipping: $9.99 for orders under $100, $14.99 for orders $100 and above.
  • International Shipping: Rates vary by country and order total. Calculated at checkout.

Processing Times

All orders are processed within2 business daysof being placed. Once your order has been processed, it will be handed off to our shipping carrier for delivery.

Delivery Times

  • Standard Shipping: 7-10 business days after order processing.
  • Express Shipping: 3-5 business days after order processing.
  • International Shipping: Delivery times vary by country. Estimated delivery times are provided during checkout.

Please note that these delivery times are estimates and may vary due to factors such as carrier delays, customs clearance, and other unforeseeable circumstances.

Tracking Information

You will receive a tracking number by email once your order has been shipped. You can use this number to track your package's progress on the carrier's website.

Customs and Duties

For international orders, the recipient is responsible for paying any customs duties or taxes imposed by their country. These fees are not included in our shipping rates and are the responsibility of the customer.

Returns and Exchanges

Items purchased with Standard or Express Shipping may be returned or exchanged within30 daysof delivery. International orders are subject to a60-day return window. Please refer to ourReturn Policyfor more information.If you have any questions or concerns about our shipping policy, please contact our customer support team atsupport@dozeapp.com. We're here to help!