Refund Policy

Thank you for choosing Doze Med! We strive to ensure your satisfaction with every purchase. Below is our refund policy designed to provide clarity and support for our customers.

Last updated: [18-8-2024]

General Policy

If you are not completely satisfied with your purchase, you may return it for a full refund, store credit, or exchange within30 daysof the purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

Eligibility for Refunds and Exchanges

  • Time Frame: Returns must be initiated within 30 days of the purchase date.
  • Condition of Items:
  • Exempt Goods: Certain items are non-returnable, including:

Process for Returns

To initiate a return, please contact our customer service at [Insert Email Address] or visit our website's return section. You will receive instructions on how to return your item.

Refunds

Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Late or Missing Refunds

If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you have done all this and still have not received your refund, please contact us at [Insert Email Address].

Shipping Costs

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Changes to This Policy

We may update this refund policy from time to time. Any changes will be posted on this page with an updated effective date.Thank you for shopping with Doze Med! We appreciate your business and are here to assist you with any questions or concerns regarding our refund policy.